Category: The Standard
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Where Luxury Hotels Are Quietly Losing Bookings and Why It’s Happening Before Arrival
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I tried to book a one night spa-stay recently. Seventeen miles from home.No long-haul flight. No complex itinerary. Just a simple, last minute decision. All I needed to know was whether I could move around the room in my wheelchair. How large is the space? Is it actually usable? I…
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Travelling as a Wheelchair User | What Luxury Hotels Never Tell You Before You Arrive
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There is a moment, just after booking, where everything feels certain. The photos are right. The reviews are strong. The language says all the right things. Accessible. Thoughtful. Luxury. And then you arrive. The hotel has disabled parking. It just happens to sit at the end of fifty metres of…
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Accessibility in Practice. When Intention Meets Reality
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Luiz Faye is the founder of The Inclusive Edit, a luxury travel and lifestyle platform built on lived experience, high standards and zero tolerance for performative inclusion. This is her first published reflection on the platform, it is exactly what The Inclusive Edit is here to do. The Day I…
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What Genuine Accessible Luxury Looks Like Versus Accessible on Paper
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There is a gap. Every wheelchair user who has ever booked a hotel described as accessible knows the gap. The photograph looks right. The description says adapted bathroom. The price says five star. And then you arrive. The shower has a step. The grab rail is on the wrong side.…
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What the Inclusive Edit Standard Means | How Properties Earn the Badge
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The Inclusive Edit badge exists for one reason. Not compliance. Compliance is the floor. Compliance is the building regulation minimum that a hotel meets because it must, not because it has decided to. Compliance does not tell a wheelchair user that a hotel has thought about their experience. It tells…
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Accessible Luxury Cruise | Everything Wheelchair Users Need to Know
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Cruise is the sector of the luxury travel market that has, in many ways, done the most structural work on accessibility. A modern luxury cruise ship is in some respects the most accessible luxury travel environment in existence. Everything is in one place. There are no cobbled streets. There is…
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What to Ask Before Booking an Accessible Luxury Hotel
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The accessibility page on most hotel websites is not written for you. It is written by a marketing team, reviewed by a legal team and published to demonstrate compliance. It tells you that an accessible room exists. It tells you the room has been adapted for guests with disabilities. It…
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Nothing Is Off Limits | Extraordinary Experiences for Wheelchair Users
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The list of things wheelchair users are supposed to accept as beyond reach is long. Safari. Hot air ballooning. Skiing. Diving. Horseback riding. Paragliding. Cooking classes in a Tuscan farmhouse. Kayaking in the Norwegian fjords. Watching the sunrise from a balloon basket above the Serengeti. The list is wrong. Not…
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Hidden Disability in Luxury Travel | What Hotels Are Getting Wrong and How to Change It
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The conversation about accessible travel has, for most of its history, been a conversation about wheelchairs. Ramps. Roll-in showers. Pool hoists. The language and the images and the policy have all been built around physical mobility and the wheelchair as its symbol. Eighty per cent of people with a disability…