Tag: Industry

  • What Genuine Accessible Luxury Looks Like Versus Accessible on Paper

    What Genuine Accessible Luxury Looks Like Versus Accessible on Paper

    There is a gap. Every wheelchair user who has ever booked a hotel described as accessible knows the gap. The photograph looks right. The description says adapted bathroom. The price says five star. And then you arrive. The shower has a step. The grab rail is on the wrong side.…

  • What the Inclusive Edit Standard Means | How Properties Earn the Badge

    What the Inclusive Edit Standard Means | How Properties Earn the Badge

    The Inclusive Edit badge exists for one reason. Not compliance. Compliance is the floor. Compliance is the building regulation minimum that a hotel meets because it must, not because it has decided to. Compliance does not tell a wheelchair user that a hotel has thought about their experience. It tells…

  • Hidden Disability in Luxury Travel | What Hotels Are Getting Wrong and How to Change It

    Hidden Disability in Luxury Travel | What Hotels Are Getting Wrong and How to Change It

    The conversation about accessible travel has, for most of its history, been a conversation about wheelchairs. Ramps. Roll-in showers. Pool hoists. The language and the images and the policy have all been built around physical mobility and the wheelchair as its symbol. Eighty per cent of people with a disability…